an offer they shouldn't refuse
i've just moved into lloyd court and opened the window in the corridor that overlooks the courtyard. when i closed it the left hand panes disintegrated. later, i met my downstairs neighbour duncan as he was sweeping up the glass that had fallen into his "garden". i reported it and thought of writing them a letter offering to replace it with a window that will last another hundred years for ten pounds less than the price of the plastic crap that the current shitstem will provide. we shall see